Visiting with special needs
Factors to take into account for your visit

ACCESSIBILITY

Concessionary admission prices are at the bottom, read on for some essential information below....

You will need to reserve spaces in advance online - full details and a link to our booking site BOOK HERE

GENERAL VISIT INFORMATION

 A visit to the Model Village is self-guided and involves viewing the miniature exhibits from the pathway. The visit typically takes about 1.5 to 2 hours.  There are a few indoor displays but we are an outdoor attraction.

The village is bigger than many first-time visitors anticipate - the park is about 4 acres and the path around the gardens is 0.6 mile (1km) - more if including indoor areas. There are seating areas at intervals around the garden. It is essential that you allow plenty of time.

IMPORTANT ACCESS CONSIDERATIONS

The Model Village is built in a natural valley very near to the Devon coastline. Whilst this adds to its charm, as a consequence there are steep slopes, entering and leaving the gardens. The slopes are about 50 metres long with gradients up to 1-in-4 (25%).

For Motorised Vehicles/Mobility Scooters –

Due to the steep pathways there could be traction issues and a skidding risk (especially in wet weather), so good tyres and brakes are essential.  You need to be certain that you and your vehicle can handle 1-in-4 gradients on winding pathways - It will certainly need to be a powerful 4-wheel vehicle.

For Manual Wheelchairs –

Access is possible and many visitors do manage it with adequate assistance, but it is difficult and does depend on the strength and ability of the person helping. For your safety, due to the steep slopes, your helper will need to be reasonably strong & fit and wearing sturdy, good-gripping, footwear. Your wheelchair will need to have well functioning brakes.

Please bear in mind that our staff members are not available to assist manoeuvering wheelchairs & mobility scooters!

VISITING TIPS

We often get asked what are the quieter times to visit -

During school holidays, it's usually a bit quieter at weekends and also Fridays, with mid week - Tuesdays to Thursdays - being the busiest days.

Outside school holidays it is a lot quieter with the days more even across the week, but Friday is nearly always the quietest day. During the winter it is much quieter. 

Time of day - From Easter to October the busiest time tends to be in the morning and arriving after 2.00pm will generally give you a quieter visit (please take a note of latest entry times though).  When open summer evenings for illuminations - we stay open all day and it is generally very quiet early evening around 5.30-7.30pm,  before it starts getting dark.

Weather - Rainy days are always the quietest, followed by hot sunny days, with dry cloudier days being the busiest.

CAR PARKING

There are two disabled parking bays outside the Model Village entrance. However, this is a local authority owned pay & display car park that serves all amenities in the area, the Model Village has no ownership or control of it.  The council does not offer concessions at this car park.  The machine nearest the disabled bays, and our entrance, accepts card payments, you can also pay using the RingGo app.

ASSISTANCE DOGS

Assistance dogs are welcome throughout the park.

(all other dogs are welcome in the park too, except for the tearoom, as long as they are kept on a lead)

FACILITIES

Refreshments and an accessible toilets are available at the top of the gardens (at the start and end of the visit), so you may wish to consider using these at the start of your visit.

NOT SURE?

See if access if OK for you....

Levels of disability and ability vary greatly from person to person and everyone's situation is different. If you are still unsure, the best thing we can suggest is to come visit and see for yourself.

You can make your own assessment with regards to access from the viewing terrace just inside the park, and you need to be certain that you are comfortable managing the slopes in and out of the gardens. If you find it is not possible for you then anyone in your party, deciding to leave, can request an appropriate refund within 10 minutes of admission.

Please help us to help you! If you have any further questions or concerns, please drop us an email or speak with our admissions staff when you arrive. Bear in mind that everyone's situation is different and we can only offer the best advice if we are made aware of your situation.

For any additional queries please email us - This email address is being protected from spambots. You need JavaScript enabled to view it.

REDUCED ADMISSION PRICES 2021

Rates apply to both the disabled person and an accompanying registered carer

(Some form of proof / ID will be required - Carer ID, Disability living allowance letter, Blue badge, PIP payment documentation)

Adult £9.50, Senior £8.50, Child £7.50

EXCEPT, for manual wheelchair users and required helper:- Due to the difficulty of access for manual wheelchairs on the steep slopes, a little more discount is available - Admission is half price (50%) of the current full gate prices. The reduced rates are: Adult £6.95/Senior £6.45/Child £5.75 - Applies to both the wheelchair user and one helper pushing.

IMPORTANT:  we are a cashless business and only take card payments on-site. You will need to reserve spaces in advance online - full details and a link to our booking site - BOOK HERE

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