HOW TO VISIT
New visit protocols in place during the Covdi-19 pandemic!

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We reopen on 12th April and look forward to welcoming you soon

BOOK ARRIVAL TIME SPACES UP TO 60 DAYS IN ADVANCE

You can reserve arrival time spaces from 60 days in advance up to day of visit (subject to availability). If booking on day of visit, the latest time you can book is 1 hour before published last entry time.

GREAT NEWS - Full flexibility & no advance payment is required, you purchase your tickets on arrival. Important: on-site we are only taking card payments.

BOOK AND SAVE - your email confirmation will include a discount voucher for £1.00 per person off full gate prices. Get a further 75p off per person for groups of 4 or more paying.

WHY BOOK? - aside from receiving a discount voucher, booking arrival spaces helps us to spread out visitors throughout the day, essential during the pandemic, and it makes the visit more enjoyable with far less visitors at any one time. If you do not book and we are at capacity, you will have to wait or come back another day.

Before booking, you might want to check 'what you need to know' below for full visit details

Use this button to pre-book your arrival time

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VISITING US DURING THE COVID-19 PANDEMIC

Here is what you need to know......

Extensive measures have been taken to make sure a visit to the Model Village is enjoyable as always, and as safe as possible for our staff and visitors. Extra extensive cleaning will take place through the day and screens are set up at all serving areas, with hand gels available.

To protect our staff and all customers, you should not visit us if you have, or anyone in your household has, any symptoms of Covid-19 (such as a fever or new and regular cough).

We are operating at less than 30% of our normal capacity

The Model Village is an outdoor attraction set in a large 4 acre garden, operating a one-way route. There are distancing markers on the floor throughout the gardens. Visitors are requested not to pass others, but wait for step-aside areas. You can go around as many times as you like.  We have two small indoor exhibits but these will have to remain closed until 17th May

Face Masks - you do not have to wear a face mask to visit the Model Village gardens, However, unless excempt, you will need to wear a mask to enter and exit the park, also when using the toilets, takeaway coffee shop and to enter our two indoor exhibitions (our indoor exhibits will remain closed until 17th May)

We are a cashless business and only taking card payments on-site.

Our coffee shop is serving takeaway drinks and light lunches (these can be enjoyed on our outdoor terrace), open 10.00am to 3.30pm

The car park adjacent to the Model Village is a council owned and operated pay and display car park, card payments can be made at one of the machines (we do not have any change/coins). They also use pay-by-mobile either using a number to call or if you download the 'RingGo' app.

How long to allow? - The Model Village is set in 4 acres of beautiful gardens and much bigger than many first-time visitors anticipate. We recommend you allow at least 1.5 hours, longer if having refreshments too. Based on customer feedback the typical visit length is between 1.5 to 2.5 hours, some are with us longer! As everything is in miniature with hidden gems and animated scenes at time intervals, a quick visit will certainly miss a lot.  The longer you take, the more you will see and experience - take a slower pace or consider going around twice!

For admission prices and opening times - TAP HERE

Any further queries please check FAQs - TAP HERE