Disabled Access
We welcome visitors with disabilities and special needs.

ACCESS CONSIDERATIONS

The village is bigger than many first-time visitors anticipate - the path around the gardens is 0.6 mile (1km) - more if including indoor areas. There are seating areas at intervals around the garden. It is essential that you allow plenty of time.

The Model Village is built in a natural valley near to the Devon coastline. Whilst this adds to its charm, as a consequence there are steep slopes, entering and leaving the gardens, for about 50 metres with gradients up to 1-in-4 (25%).

For Motorised Vehicles/Mobility Scooters –

Due to the steep pathways there could be traction issues and a skidding risk (especially in wet weather), so good tyres and brakes are essential. You need to be certain that your vehicle can handle 1-in-4 gradients on a winding pathway.

For Manual Wheelchairs –

Access is possible and many visitors do manage it with adequate assistance, but it is difficult. For your safety, due to the steep slopes it will be essential to have a strong & fit helper wearing sturdy, good-gripping, footwear and vital that the wheelchair has effective brakes. Please allow plenty of time

Please bear in mind that our staff members are not available to assist manoeuvring wheelchairs & mobility scooters!

CAR PARKING

There are two disabled parking bays outside the Model Village entrance. However, this is a local authority owned pay & display car park that serves all amenities in the area, the Model Village has no ownership or control of it.  The council does not offer concessions at this car park.

ASSISTANCE DOGS

Assistance dogs are welcome throughout the park.

(all other dogs are welcome in the park too, except for the 4D cinema and tearoom, as long as they are kept on a lead)

FACILITIES

Refreshments and a disabled toilet are available at the top of the gardens (at the start and end of the visit), so you may wish to consider using these at the start of your visit.

 

NOT SURE?

See if access if OK for you....

Levels of disability and ability vary greatly from person to person and everyone's situation is different. Visitors do manage it, but If you are unsure, the best thing we can suggest is to come and see for yourself.

You can make your own assessment with regards to access from the viewing terrace just inside the park, and you need to be certain that you are comfortable managing the slopes in and out of the gardens. If you find it is not possible for you then anyone in your party, deciding to leave, can request an appropriate refund within 10 minutes of admission.

Please help us to help you!

If you have any further questions or concerns, please contact us or speak with our admissions staff. Bear in mind that everyone's situation is different and we can only offer the best advice if we are made aware of your situation.

For any additional queries please email us - This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Reduced Admission Rates are offered April to October

For visitors needing a carer/helper only

People with special needs requiring a carer:-

(Rates apply to both, some carer ID will be requested)

Adult £8.95, Senior £7.95, Child £6.95

 

For manual wheelchair users and required helper:-

Due to the difficulty of access for manual wheelchairs on the steep slopes - Admission is half price (50%) of the current published full Adult/Senior/Child gate price (see current 'opening & prices'). Applies to both the wheelchair user and one helper pushing.